10/23/09
I received 2 DVDs none were broken and all were playable. Netflix announced today it is Rolling Out Streaming Only Service Overseas. Netflix CEO Reed Hastings said, "The plan hasn't been targeted toward U.S. users, because Netflix doesn't seem to believe
that there's enough demand there. Translation: they're introducing the idea elsewhere to get U.S. users used to the idea trying to avoid backlash. This is a typical ploy any company would attempt: no big secret.
10/22/09
I received 7 DVDs none were broken and all were playable. This is very confusing. I slowly open the envelopes and pull the DVDs from their sleeves with great hesitation and angst. I am relieved when all the DVDs are intact, but feel discomfort that I expect to find several broken DVDs rather than unbroken ones. In a sense, I experience anxiety due to the disappointment of not being able to watch the movies for which I have paid, contacting Netflix customer service, and waiting for a replacement DVD. This is a vicious cycle.
10/22/09 @ ~10:48 AM Mountain Time
spoke to brent.
He was nice and helpful.
I asked why South Park: Season 10: Disc 2 is still in my queue? I have already received and sent it back as an email confirmation will substantiate. On 10/13/09 I received South Park Season 10 Disc 3 - two identical copies, one copy was in a sleeve labeled Season 10 Disc 2. I assume this is where the confusion exists. He said he would remove it.
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