12/04/09

12/04/09
I received no DVDs today
I changed my plan to 2 discs. Netflix has been dragging their feet regarding processing my returned DVDs and sending new ones.

12/03/09
I received only one DVD of the 2 I reported scratched. None of the remaining 6 have arrived.
I recieved a promotion via email to pass to friends. There is no freakin' way I would recommend Netflix to anyone.

12/01/09
I received 8 DVDs. 2 were scratched and unplayable.
spoke to mike @ 7:21 PM mountain time.
There was no offer to compensate me for the unplayable DVDs of which I have paid. He said replacement DVDs would be sent out and he summarlily hung up on me.

11/28/09
I received 8 DVDs.
It has been 8 days since I recieved any DVDs. The last 8 DVDs I received on 11/20/09 were returned on the same night to the PO Box Netflix uses to receive DVDs (their distribution address). Yes, there was a holiday, but 8 days delay? netflix is penalizing me, because of my complaints and attempts at holding them to their promises as advertised.